Contact Us
Global Coordination Hub
Fazax Group operates as a globally distributed holding structure. Our central communications and corporate inquiries are managed through our coordination hub:
Boston, MA, USA
Email: info@fazax.org
Phone: +1 (857) 314-1521
Hours: Monday – Friday, 8:30 AM – 5:00 PM (EST)
Areas of Inquiry
To help us route your request to the appropriate department and ensure a timely response, please specify the topic in the subject line:
Privacy Notice: By sending us an email, you acknowledge that you have read and agree to our [Privacy Policy] and understand that any information submitted will be processed in accordance with applicable data protection laws.
Fazax Group operates as a globally distributed holding structure. Our central communications and corporate inquiries are managed through our coordination hub:
Boston, MA, USA
Email: info@fazax.org
Phone: +1 (857) 314-1521
Hours: Monday – Friday, 8:30 AM – 5:00 PM (EST)
Areas of Inquiry
To help us route your request to the appropriate department and ensure a timely response, please specify the topic in the subject line:
- General Corporate Inquiries: For questions regarding our operations, regional presence, and other business matters.
- Media Inquiries: For press requests, interviews, and corporate communications.
- Careers: For job applications and resumes.
- Venture Investing & R&D Partnerships: For healthcare startups seeking investment, as well as academic institutions and independent researchers interested in joint research and development.
Privacy Notice: By sending us an email, you acknowledge that you have read and agree to our [Privacy Policy] and understand that any information submitted will be processed in accordance with applicable data protection laws.
If you experience any adverse events or product quality issues, please contact our central safety department by email at safety@fazax.org.
Although we collect this information centrally, your message will be processed in accordance with the local legislation of the country where the product was purchased. This ensures our compliance with legal obligations to provide safety and quality data to the relevant national health authorities.
Please include the following details in your message:
Please note that your personal data will be kept in strict confidentiality and will not be shared with health authorities in an identifiable format. Fazax or its representatives may contact you for further information to conduct a thorough investigation. If you do not wish to be contacted, please specify this in your email.
Note: If you are currently experiencing serious symptoms, please contact your doctor or other healthcare professional before submitting a report.
Although we collect this information centrally, your message will be processed in accordance with the local legislation of the country where the product was purchased. This ensures our compliance with legal obligations to provide safety and quality data to the relevant national health authorities.
Please include the following details in your message:
- Your name (optional)
- Product name
- Country of residence
- Description of the situation or reaction (please specify any side effects, adverse events, as well as product quality problems and defects).
- Batch number (it can be found on the product packaging)
Please note that your personal data will be kept in strict confidentiality and will not be shared with health authorities in an identifiable format. Fazax or its representatives may contact you for further information to conduct a thorough investigation. If you do not wish to be contacted, please specify this in your email.
Note: If you are currently experiencing serious symptoms, please contact your doctor or other healthcare professional before submitting a report.
Visit our dedicated page to find contact information for local representatives in your region. Global Presence & Local Contacts ↗